Software Solution
Real Troubleshooters LLC have a team of experts for troubleshooting software related problems via remote desktop connections.
Technicians use software that allows the technician to access the user's desktop via the Internet. With the user's permission, the technician can take control of the user's mouse and keyboard, transfer various diagnostic and repair applications to the user's desktop, run scans, install anti virus programs, etc. If the remote service permits it, the technician can even reboot the PC and reconnect remotely to continue his work without the user needing to assist.
Common repairs available with online computer support providers are computer virus and spy ware removal, computer optimization, registry repair, device driver issues, Web related issues, and Windows security updates.